ENTERPRISE AI ACCELERATOR

YOUR AI AMBITIONS, ACCELERATED

3 Enterprise class options to help you rapidly deliver futureproof Microsoft AI chatbot technology

TECHNOLOGY SELECTION

The FLEX AI accelerator helps you understand Microsoft’s AI technology, engage stakeholders with a compelling POC and trial one or more foundation chatbots in 30 days or less.

CUSTOMER SERVICES AI

The FLEX Customer services AI Accelerator provides a rapid, comprehensive out-the-box AI platform to provide and manage AI chatbot services to your customers.

EMPLOYEE SERVICES AI

The FLEX Customer services AI Accelerator provides a rapid, comprehensive out-the-box AI platform to provide and manage AI chatbot services to your customers

TECHNOLOGY SELECTION AI ACCELERATOR

 

When would I use the FLEX enterprise AI Accelerator? You are interested in understanding how AI technology could benefit your business but don’t have the artificial intelligence skills and knowledge needed to investigate and recommend a viable strategy. You may also be concerned that without a viable AI strategy, business units will buy Bots from a variety of sources an introduce serious management and security and integration issues.

AI TECHNOLOGY SELECTION ACCELERATOR
FROM CHOOSE TO USE IN 30 DAYS OR LESS

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The FLEX AI accelerator helps you understand Microsoft’s AI technology, engage stakeholders with a compelling POC and trial one or more foundation chatbots in 30 days or less.

STRATEGY

Workshops, insights, and recommendations on technology

PROOF OF CONCEPT

Engage stakeholders with a tailored “future workplace” demo sandpit

PILOT

Trial one or more of the 6 Foundation Bots

ROLLOUT

Deploy the Pilot bot into production

The FLEX AI Accelerator provides the tools and steps needed to efficiently evaluate Microsoft AI technology for your business.  The first step is Strategy where workshops and demo’s position Microsoft’s Ai options together with best practice recommendation.  The second stage is proof of concept (POC) to engage stakeholders. The POC is a complete working, branded workplace of the future demonstration platform which sits on Office 365 and is built with FLEX automation in under 2 hours. The third Pilot stage selects one or more of the 6 pre-built, pre-trained FLEX Foundation Bots to pilot within your business to prove the technology.  The fourth and final stage of the accelerator is Rollout where the successful bots are transferred to your live environment.

CUSTOMER SERVICE AI ACCELERATOR

 

AI chatbots are set to revolutionise customer interaction by enabling self service access to digital services previously too complex for customers to use. Knowledgebase can easily be made available for customers to query and complex requests, actions and process can now all be performed by users simply by chatting to an AI Chatbot trained to perform functions on behalf of users.

CUSTOMER SERVICES AI ACCELERATOR
ENTERPRISE CLASS CHATBOT PLATFORM

PORTAL

CONCIERGE

HOW DO I

I WANT TO

INTEGRATION

The FLEX Customer Services Accelerator provides the key elements needed to deliver your vision of digital customer interaction. The FLEX One Stop Bot Concierge provides your customers with a single bot to interact with that can be tuned to reflect your brand values. The FLEX foundation and development bots provide an extremely rapid way to roll out AI chatbots based on knowledgeable or pre-existing processes. The FLEX AI automation engine and SDK provides a platform to integrate your existing IT estate or create complex workflows into self-service bots for customer use. Finally, the FLEX customer portal provides a web home experience for users to access the webchat client as well as a personalised branded area to receive news and curated communications.

EMPLOYEE SERVICE AI ACCELERATOR

 

Self Service drives Digital Transformation but due to the impracticality of training entire workforces in complex IT estates and ever changing governance rules, most organisation achieve very limited self service. AI chatbot are set to revolutionise organisation productivity by providing training free self service access to existing IT estates. User simply chat to AI chatbots who are integrated to and trained in the capabilities and governance rules of organisations IT.

EMPLOYEE SERVICES AI ACCELERATOR
ENTERPRISE CLASS CHATBOT PLATFORM

CONCIERGE

Understands what you are trying to do and passes you to the correct bot

HOW DO I

Allows you to find specific published information like policies etc.

I WANT TO

Allows you to execute any form of action configured in the store including process, links, forms and collaboration

WHO CAN

Allows you to find people based on role, skills and experience

MY WORK

Allows see your work in progress

HELP 365

Helps you understand the capabilities of Office 365 and will execute complex tasks on your behalf

MY NEWS

Allows you to see news relevant to your role or communities.

The FLEX Employee Services Accelerator provides the key elements needed to deliver Ai digital transformation:   The FLEX One Stop Bot tm Concierge provides a single bot to avoid users becoming overwhelmed with bot choice and to provide control over “Shadow” bots. The FLEX foundation and development bots provide an extremely rapid way to roll out AI chatbots based on knowledgebase and productivity platform such as Office 365.  The FLEX Concierge and AI Automation engine and SDK provides a mechanism for both rapid bot creation with Quickbot tm and complex bot development with integration and workflow tools. Finally the FLEX Employee Services portal provides a web home experience for users to access the webchat client as well as a personalised branded area to receive news and curated communications. branded area to receive news and curated communications.

HARNESS THE TRUE POWER OF THE MICROSOFT TECHNOLOGY YOU LOVE.

FLEX is built on the latest Microsoft enterprise technology – Azure Cognitive Services, SharePoint, and Office 365. We have seamlessly combined the best features of these tools to create an engaging platform that draws on their strengths to help your colleagues be more productive, more collaborative and more engaged.

Alone, Microsoft’s tools are powerful, yet to work at their best and fit around your needs they can require significant customisation and development – especially when it comes to AI. FLEX avoids this often risky and time consuming process by providing a wealth of high value generic capabilities from day one. In doing this it facilitates instant user satisfaction and widespread adoption within weeks.

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WANT TO LEARN MORE? ARRANGE YOUR FREE FLEX DEMO TODAY.

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