3 Enterprise class options to help you rapidly deliver futureproof Microsoft AI chatbot technology
The FLEX AI accelerator helps you understand Microsoft’s AI technology,
engage stakeholders with a compelling POC and trial one or more foundation chatbots in 30 days or less.
The FLEX AI Accelerator provides the tools and steps needed to efficiently evaluate Microsoft AI technology for your business. The first step is Strategy where workshops and demo’s position Microsoft’s Ai options together with best practice recommendation. The second stage is proof of concept (POC) to engage stakeholders. The POC is a complete working, branded workplace of the future demonstration platform which sits on Office 365 and is built with FLEX automation in under 2 hours. The third Pilot stage selects one or more of the 6 pre-built, pre-trained FLEX Foundation Bots to pilot within your business to prove the technology. The fourth and final stage of the accelerator is Rollout where the successful bots are transferred to your live environment.
The FLEX Customer Services Accelerator provides the key elements needed to deliver your vision of digital customer interaction. The FLEX One Stop Bot Concierge provides your customers with a single bot to interact with that can be tuned to reflect your brand values. The FLEX foundation and development bots provide an extremely rapid way to roll out AI chatbots based on knowledgeable or pre-existing processes. The FLEX AI automation engine and SDK provides a platform to integrate your existing IT estate or create complex workflows into self-service bots for customer use. Finally, the FLEX customer portal provides a web home experience for users to access the webchat client as well as a personalised branded area to receive news and curated communications.
The FLEX Employee Services Accelerator provides the key elements needed to deliver Ai digital transformation: The FLEX One Stop Bot tm Concierge provides a single bot to avoid users becoming overwhelmed with bot choice and to provide control over “Shadow” bots. The FLEX foundation and development bots provide an extremely rapid way to roll out AI chatbots based on knowledgebase and productivity platform such as Office 365. The FLEX Concierge and AI Automation engine and SDK provides a mechanism for both rapid bot creation with Quickbot tm and complex bot development with integration and workflow tools. Finally the FLEX Employee Services portal provides a web home experience for users to access the webchat client as well as a personalised branded area to receive news and curated communications. branded area to receive news and curated communications.
FLEX is built on the latest Microsoft enterprise technology – Azure Cognitive Services, SharePoint, and Office 365. We have seamlessly combined the best features of these tools to create an engaging platform that draws on their strengths to help your colleagues be more productive, more collaborative and more engaged.
Alone, Microsoft’s tools are powerful, yet to work at their best and fit around your needs they can require significant customisation and development – especially when it comes to AI. FLEX avoids this often risky and time consuming process by providing a wealth of high value generic capabilities from day one. In doing this it facilitates instant user satisfaction and widespread adoption within weeks.
Discover why our clients are choosing FLEX as their digital workplace solution. Simply fill out the form below and we’ll be in touch to schedule your demo and answer your questions.