As a local government authority, you likely have several concerns when it comes to taking your organisation completely digital. How can you ensure your employees have access to all the tools they need to do their job? And when they do have access to the right tools, how can you train them all in using the Office 365 stack, as well as guarantee they’re following governance? With a budget to stick to, and a hefty price tag attached to a digital transformation project, it can seem daunting.
FLEX equips your organisation’s end users with the tools to self-serve internal business processes, context relevant documents and content through an intuitive, mobile first experience that integrates complex, back end Office 365 technologies. End users are blissfully unaware of this complexity, or the embedded governance rules, and are empowered to self-serve through simple, work specific options like “Create a new Sales proposal” or “Begin a new Delivery Project,” thus eliminating the need for expensive training, or involvement from your IT department.
We have been fortunate enough to work with several local governments on their Office 365 digital transformation projects, meeting the challenges of ever-changing budgets, ensuring data protection and privacy, and providing stability within the current, uncertain environment.
“Digital transformation was at the centre of our decision to purchase FLEX. We needed a solution that was quick to deploy SharePoint Online, cost effective and importantly empowered our employees to self-serve, whilst improving the services offered to our citizens – FLEX was an obvious choice.”
“We were keen to implement our solution quickly in order to deliver business benefits as early as possible and decided to start with the intranet in order to gain user buy-in and help staff learn about SharePoint features and facilities. As we were deciding how to implement our design, ICS were just launching FLEX and their ‘quick start’ approach was a major selling point.”
Sally Watkins, Joint Head of Customer Service & IMT, Wokingham Borough Council
Jo Jones, Project Manager (SharePoint), Dorset County Council
FLEX turns the traditional SharePoint approach of “Mass Adoption Last” on its head. We focus on reducing time to value by separating slow, complex, custom requirements* from rapid out-the-box capabilities that can be used immediately by most people.
Mass adoption is supported with digital awareness campaigns, user videos, live and recorded webinars, and other low touch, scale based activities. Custom requirements are built alongside the mass adoption project and delivered as a series of incremental updates following mass adoption.
FLEX is built on the latest Microsoft enterprise technology – SharePoint, Office 365 and Yammer. We have seamlessly combined the best features of these tools to create an engaging platform that draws on their strengths to help your colleagues be more productive, more collaborative and more engaged.
Alone, Microsoft’s tools are powerful, yet to work at their best and fit around your needs they can require significant customisation. FLEX avoids this often risky and time consuming process by providing a wealth of high value generic capabilities from day one. In doing this it facilitates instant user satisfaction and widespread adoption within weeks.
FLEX provides a powerful yet cost effective platform that significantly reduces deployment times and related costs by up to 70% compared with bespoke builds. Check out our pricing table below, and discover which version of FLEX suits your organisation.