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FLEX AI’s Microsoft Chatbot Accelerator bypasses the need for organisations to become AI experts, allowing anyone the same access to the full Microsoft chatbot potential.

Let your employees, customers and partners digitally communicate with your business and enterprise systems in the most intuitive, fastest and human-like way: through a voice or text based conversation. Utilising an end-to-end platform, you can build best practice automated Microsoft chatbots for any use case, communication channel, or system.

COMMON INTERNAL AND EXTERNAL USE CASES

FLEX AI FOR AUTOMATED MICROSOFT CHATBOTS

Imagine an intelligent virtual assistant that can:

  • Communicate with people, systems and things via a conversational UI that lives in any communication channel – whether its SMS, mobile, web, messaging platforms, and more via API or service calls to enterprise systems
  • Process natural language commands from text or speech
  • Understand context, keep information in memory, analyse emotions and learn from interactions
  • Interact when needed –proactively, scheduled and on-demand
  • Complete simple tasks to highly complex workflows.

Internal

Sales

Lead management opportunity management

CUSTOMER SERVICE

Account/issue resolution status updates

FINANCE

Purchase/sales orders inventory management

HUMAN RESOURCES

Onboarding, training, time & attendance

IT HELP DESK

Password management asset management

FIELD SERVICES

Schedule optimisation fleet management

External

Customer Service

Account/issue resolution status updates

IT HELP DESK

Password management asset management

FIELD SERVICES

Schedule optimisation fleet management

USER EXPERIENCE – EASY TO USE, QUICK TO BUILD AND SIMPLE TO TRAIN

FLEX AI FOR AUTOMATED MICROSOFT CHATBOTS

QuickBot

Power users can create their own bots

QuickTrain

Train chatbots without going into LUIS

AutoBot

Quickly create and train new information bots

Dragbot

SDK with a library of over 160 pre-built actions

One Stop Bot™

Bot framework LUIS reference architecture

QuickForm

Dev tools quickly create chatbot forms

AUTOMATED ACTIONS & TEMPLATES

FLEX AI FOR AUTOMATED MICROSOFT CHATBOTS

FLEX AI BOT DEVELOPMENT AND TRAINING FEATURES

  • QuickBot – Power users can create their own bots
  • QuickTrain – Train chatbots without going into LUIS
  • AutoBot – Quickly create and train new information bots
  • DragBot – SDK with a library of over 160 pre-built actions
  • One Stop Bot – Bot framework LUIS reference architecture
  • QuickForm – Dev tools quickly create chatbot forms

AUTOMATED GOVERNANCE & MANAGEMENT

FLEX AI FOR AUTOMATED MICROSOFT CHATBOTS

FLEX AI combined with Microsoft Cognitive Services enables you to rapidly and affordably service your entire organisations chatbot needs from a single and scalable source. Whether you’re looking to implement bots for your customers, partners, employees or citizens, FLEX AI can be quickly tuned to your needs.

What is Automated Governance?

MICROSOFT & FLEX AI – ONE SELF-SERVICE CHATBOT PLATFORM FOR ALL YOUR NEEDS

WANT TO LEARN MORE? WATCH OUR VIDEO.

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